Share Terrabrands

Quantity must be a number.

Success! Quantity updated.

FAQ's

Do you only offer the products listed on the website?

While the product offering on our website is comprehensive, we have many other products that are not currently shown. Please pop us an email with your requirements and we will be happy to send you a customised quote with the best available products. We also do many large custom orders from our overseas suppliers.

What info should I supply to receive an accurate quote?

Please send us the items you require, quantity, branding (logo) requirements, when and where you require delivery.

How do you charge for branding?

The cost of adding branding differs item by item. Generally the cost of branding is based on the number of colours, size of the branding and number of positions the branding will be printed. We offer many branding options – screen print, digital print, laser engrave, deboss, heat transfer, dome stickers etc.

How do I place an order?

Just send us an email with what you need and we’ll send you a pro forma for you to make payment.

When and how can I pay for my order?

Payment is due in full upon order confirmation. You can either pay by EFT or Snapscan.

Are there Minimum Orders?

No there are no minimums, however branding works out a lot cheaper the more products you buy. Also we charge a delivery fee for orders below R1500 excl VAT.

How can I pay for my order?

Preferably by EFT or we can provide you with our Snapscan QR code.

What’s the process and how long does it take?

After we have received proof of payment we will put the order into production. Remember: if we are branding your order we need your logo in vector format. The length of the process depends on the order itself (e.g. quantity, branding, delivery requirements, etc.) but usually 5-7 working days from artwork approval.

Do you offer a Price Guarantee?

Yes, we will gladly match the price on any written quote for the same item.

Do you deliver?

We deliver to all major centres free of charge for orders above R1500 excl VAT. For smaller orders we charge a delivery fee depending on the size/weight of the item. You are also welcome to collect from our Cape Town (Epping) or Johannesburg (Midrand) offices.

Can you help with Exports into Africa?

Yes we have considerable experience delivering products into Africa. Call us to discuss in more detail.